Technology & communications
Truthlocks for
IT services & managed providers.
Make service changes, client handoffs, and technician credentials easier to verify.
IT providers work across customer systems and approval boundaries. Add checkable records to service events so clients can see the source, scope, and review history of the work reported.
Record a customer-approved service change
A completed ticket may not clearly show which change the customer authorized.
Create the record
Link the ticket, approved scope, configuration fingerprint, approving identity, and reported completion event in signed receipts.
Review the evidence
Compare the reported work with its authorization and investigate differences before closing the customer’s change request.
What your team gets
A service record that joins authorization and reported execution.
Deliver a checkable system handover package
Clients need to know which configuration and operating documents belong to the delivered system.
Create the record
Create a signed manifest of approved configuration references, document fingerprints, project version, and handover approval.
Review the evidence
Compare the client’s package with the manifest and route missing or updated items to the project team.
What your team gets
A defined handover package with a source the client can check.
Review the work of a support agent
An automated support tool can act across tickets without clear identity or scope.
Create the record
Register the agent, define permitted tools, and record ticket references, reported actions, and escalation outcomes.
Review the evidence
Inspect receipts for a particular ticket and require authorized human review before sensitive account or system changes.
What your team gets
A support workflow with visible responsibility and review points.
Put it into practice
The platform behind these workflows.
Start with the capability your first use case needs. Add others as your process grows.
Action receipts
Create signed receipts that describe what a person, service, or AI agent reported doing.
Governance
Manage access, signing identities, policies, and audit records from a shared organizational workspace.
Machine identity
Register software agents, define their permissions, and connect their actions to a known identity.
Plan your first workflow
Start with your ticketing and change process. Configure customer-specific access and avoid placing credentials or sensitive configuration values in shared receipts.
Use cases describe how to apply the platform. Your workflow may need APIs, external systems, and configuration; available features depend on your plan.
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