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Technology & communications
Make service changes, client handoffs, and technician credentials easier to verify.
IT providers work across customer systems and approval boundaries. Add checkable records to service events so clients can see the source, scope, and review history of the work reported.
A completed ticket may not clearly show which change the customer authorized.
Link the ticket, approved scope, configuration fingerprint, approving identity, and reported completion event in signed receipts.
Compare the reported work with its authorization and investigate differences before closing the customer’s change request.
A service record that joins authorization and reported execution.
Clients need to know which configuration and operating documents belong to the delivered system.
Create a signed manifest of approved configuration references, document fingerprints, project version, and handover approval.
Compare the client’s package with the manifest and route missing or updated items to the project team.
A defined handover package with a source the client can check.
An automated support tool can act across tickets without clear identity or scope.
Register the agent, define permitted tools, and record ticket references, reported actions, and escalation outcomes.
Inspect receipts for a particular ticket and require authorized human review before sensitive account or system changes.
A support workflow with visible responsibility and review points.
Put it into practice
Start with the capability your first use case needs. Add others as your process grows.
Create signed receipts that describe what a person, service, or AI agent reported doing.
Manage access, signing identities, policies, and audit records from a shared organizational workspace.
Register software agents, define their permissions, and connect their actions to a known identity.
Start with your ticketing and change process. Configure customer-specific access and avoid placing credentials or sensitive configuration values in shared receipts.
Use cases describe how to apply the platform. Your workflow may need APIs, external systems, and configuration; available features depend on your plan.
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