# Insurance use cases

> Make policy versions, claims evidence, and underwriting reviews easier to follow.

Canonical page: https://www.truthlocks.com/industries/insurance
Category: Finance & professional services

Insurance work depends on documents arriving from several parties. Connect the version submitted, the source that supplied it, and the decision made by the responsible reviewer.

## Property & casualty: Track the evidence used in a claim review

Photos, estimates, and assessor reports can change while a claim passes between teams.

### What to record

Record fingerprints of submitted evidence, the submitting source, the claim reference, and the reviewer’s recorded action.

### What to review

Check that the reviewed files match the submission. Investigate inconsistencies before an authorized adjuster records the decision.

### The outcome

A consistent evidence trail for explaining how a claim was handled.

## Life & health insurance: Identify the policy version behind a review

A customer and an administrator may be looking at different versions of policy information.

### What to record

Issue a signed record of the relevant policy document, its version, issuing organization, and recorded amendments.

### What to review

Compare the presented policy with the signed version and check its status before reviewing the customer’s request.

### The outcome

Shared context for resolving version questions without guessing which document is current.

## Brokers & specialty insurance: Give underwriting submissions a traceable source

Underwriters receive supporting declarations through multiple intermediaries.

### What to record

Link each declaration fingerprint to the submitting broker, submission reference, and review history in a signed record.

### What to review

Check the issuer and document match, then apply normal underwriting checks to the declared information.

### The outcome

A reviewable chain from the broker’s submission to the recorded underwriting outcome.

## Before you begin

Choose a claims or policy workflow and connect its records. Your insurer’s coverage rules and authorized staff remain responsible for underwriting and settlement decisions.

## Relevant capabilities

- [Claims workflows](https://www.truthlocks.com/product/claims-processing)
- [Verification](https://www.truthlocks.com/product/verification)
- [Action receipts](https://www.truthlocks.com/product/receipts)

These are practical workflow examples, not certification claims or a record of customer deployments.